Link: connectionRecall 19V-021 · Ram vehicles

Chrysler (FCA US LLC) recall 19V-021 covers 795,575 Ram vehicles for a link: connection problem, reported to NHTSA on January 25, 2019. The manufacturer's latest report (2020 Q3) shows 71% of affected vehicles repaired.

71%
Vehicles repaired564,906 of 795,575 · 2020 Q3
Vehicles affected795,5752 models
ReportedJan 25, 2019Owners notified Mar 22, 2019
Complaints since341Same system, after the recall

Source: NHTSA recall 19V021000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

The risk

A drag link separation can cause a loss of steering control, increasing the risk of crash.

What to do

The fix

Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

71%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 15,185 vehicles were listed as unreachable.

0%50%100%2019 Q12020 Q3
2 models

Vehicles in this recall

Built from February 7, 2013 to December 29, 2018. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Steering loss due to linkage separationPE18016 · closed Dec 12, 2019
    NHTSA