Gear box: shaft sectorRecall 19V-070 · 2019 Mercedes-Benz Sprinter (VS30)

Daimler Vans USA, LLC recall 19V-070 covers 4,358 2019 Mercedes-Benz Sprinter (VS30) for a gear box: shaft sector problem, reported to NHTSA on January 31, 2019. The manufacturer's latest report (2020 Q2) shows 97% of affected vehicles repaired.

Do not drive these vehicles until repaired

97%
Vehicles repaired4,228 of 4,358 · 2020 Q2
Vehicles affected4,3581 model
ReportedJan 31, 2019Owners notified Feb 15, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V070000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (Daimler Vans) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The steering shaft that connects to the steering gear may disconnect without warning.

The risk

The steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.

What to do

The fix

Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

97%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q12020 Q2
1 model

Vehicles in this recall

Built from August 1, 2018 to January 22, 2019. Not every vehicle in these model years is included; check by VIN.