Front: shock absorberRecall 19V-114 · Audi vehicles

Volkswagen Group of America, Inc. recall 19V-114 covers 34 Audi vehicles for a front: shock absorber problem, reported to NHTSA on February 20, 2019. The manufacturer's latest report (2020 Q2) shows 91% of affected vehicles repaired.

91%
Vehicles repaired31 of 34 · 2020 Q2
Vehicles affected344 models
ReportedFeb 20, 2019Owners notified Mar 18, 2019
Complaints since13Same system, after the recall

Source: NHTSA recall 19V114000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

The risk

Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

What to do

The fix

Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q12020 Q2
4 models

Vehicles in this recall

Built from November 26, 2018 to March 19, 2019. Not every vehicle in these model years is included; check by VIN.