2019 Audi Q7Problems, recalls & complaints

NHTSA has logged 63 owner complaints about the 2019 Audi Q7, most often about the suspension. It is covered by 4 safety recalls, and for recall 20V-093 the manufacturer reports only 89% of affected cars repaired.

2019 Audi Q7

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 19, 2026. Updated daily. Photo: Vauxford, CC BY-SA 4.0.

Complaints by system

Where the 2019 Audi Q7 has problems

63 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension100
Steering103
Electrical system91
Fuel/propulsion system80
Engine60
Forward collision avoidance51
Power train40
Exterior lighting40
Service brakes41
12 other systems174

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2019 Audi Q7 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

94%repaired · 2022 Q3

Body: roof and pillars

Recall 20V-658 · Oct 27, 2020 · 94,144 vehicles · 88,645 repaired

Risk. In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Problem, fix and repair progress →

89%repaired · 2021 Q2

Air bags: side/window

Recall 20V-093 · Feb 19, 2020 · 383 vehicles · 341 repaired

Risk. An air bag that does not properly inflate in the event of a crash can increase the risk of injury.

Problem, fix and repair progress →

91%repaired · 2020 Q2

Front: shock absorber

Recall 19V-114 · Feb 20, 2019 · 34 vehicles · 31 repaired

Risk. Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Audi.

Best & worst years

2019 vs. every other Q7 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Q7 median. How we score

'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2019 Audi Q7 safety ratings

2019 Audi Q7 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2019 Audi Q7 frontal crash test, NHTSA
Frontal crash★★★★★
2019 Audi Q7 side barrier test, NHTSA
Side barrier★★★★★
2019 Audi Q7 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (15.7% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Optional
In owners' words

What Q7 owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

Both rear coil springs broke. Was not obvious when I was backing up. I heard a bang. I thought I hit something, but in fact I didn’t. I never knew what was wrong. The dealer reported that both rear springs were broken. He said it was a safety problem to keep it that way. The Audi dealer said it was…
Complaint 11628303 · Dec 2, 2024
Rear coil springs broke after just 60,000 miles. Audi refused to cover but dealer said this is very common. Vehicle stability affected. After my 42 years in automotive industry as a supplier my bet is these springs are made in China and supplier is cheating on material specifications and Audi must…
Complaint 11619637 · Oct 14, 2024
On October 9, I brought my 2019 Audi Q7 with approximately 79k miles to my dealership service department for an oil change and an inspection sticker. While in for the service, the dealership performed a multi-point inspection. During the inspection, the service technician found that both rear coils…
Complaint 11619348 · Oct 11, 2024

Own a 2019 Q7?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.