repaired · 2026 Q3
Sensing system: camera
NewRisk. A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
2020 Audi Q7Problems, recalls & complaints
NHTSA has logged 29 owner complaints about the 2020 Audi Q7, most often about the electrical system. It is covered by 5 safety recalls, and for recall 23V-212 the manufacturer reports only 89% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 25, 2026. Updated daily. Photo: Ethan Llamas, CC BY-SA 4.0.
Complaints by system
Where the 2020 Audi Q7 has problems
29 complaints grouped by the system owners reported.
11Electrical system1 crash/fire/injury
7Engine
3Power train
2Engine and engine cooling
2Service brakes
2Forward collision avoidance
1Fuel/propulsion system
1Fuel system, gasoline
1Service brakes, hydraulic
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 11 | 1 |
| Engine | 7 | 0 |
| Power train | 3 | 0 |
| Engine and engine cooling | 2 | 0 |
| Service brakes | 2 | 0 |
| Forward collision avoidance | 2 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Fuel system, gasoline | 1 | 0 |
| Service brakes, hydraulic | 1 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
5 recalls
2020 Audi Q7 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2025 Q1
Sensing system: camera
Risk. An overheated heating element can increase the risk of a fire.
repaired · 2024 Q3
Delivery: fuel pump
Risk. Fuel pump failure can cause an engine stall, increasing the risk of a crash.
repaired · 2022 Q4
Air bag/restraint control module: software
Risk. During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat,…
Show 1 more recall
repaired · 2022 Q3
Body: roof and pillars
Risk. In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Audi.
Best & worst years
2020 vs. every other Q7 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Q7 median. How we score
'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Audi Q7 safety ratings
2020 Audi Q7 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (15.7% risk)
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: No
In owners' words
What Q7 owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
COMPONENT: 48V mild-hybrid electrical system — engine ground connections, Belt Starter Generator circuit, and 48V lithium battery. The vehicle is available for inspection upon request; the 48V battery dealer now call failed has not yet been replaced. SAFETY RISK: On 8/1/2026, the vehicle suffered…
I am filing a complaint concerning serious safety risks associated with my 2020 Audi Q7 (VIN: [XXX] ) purchased as a Certified Pre-Owned vehicle from Audi Dominion San Antonio. It is currently under service at Audi Central Houston, where multiple concerning events occurred. Timeline and Issues: -…
In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and…
Own a 2020 Q7?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.