Air bag/restraint control module: softwareRecall 21V-078 · 2020–2021 Audi Q7
Volkswagen Group of America, Inc. recall 21V-078 covers 26,967 2020–2021 Audi Q7 for a air bag/restraint control module: software problem, reported to NHTSA on February 17, 2021. The manufacturer's latest report (2022 Q4) shows 97% of affected vehicles repaired.
Source: NHTSA recall 21V078000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
The fix
Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
97%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 7 vehicles were listed as unreachable.