Body: roof and pillarsRecall 20V-658 · 2018–2020 Audi Q7

Volkswagen Group of America, Inc. recall 20V-658 covers 94,144 2018–2020 Audi Q7 for a body: roof and pillars problem, reported to NHTSA on October 27, 2020. The manufacturer's latest report (2022 Q3) shows 94% of affected vehicles repaired.

94%
Vehicles repaired88,645 of 94,144 · 2022 Q3
Vehicles affected94,1441 model
ReportedOct 27, 2020Owners notified Nov 17, 2020
Complaints since2Same system, after the recall

Source: NHTSA recall 20V658000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

The risk

In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

What to do

The fix

Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

94%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 105 vehicles were listed as unreachable.

0%50%100%2020 Q42022 Q3
1 model

Vehicles in this recall