Tailgate: latchRecall 19V-347 · Ram vehicles

Chrysler (FCA US LLC) recall 19V-347 covers 1,103,209 Ram vehicles for a tailgate: latch problem, reported to NHTSA on May 9, 2019. The manufacturer's latest report (2020 Q4) shows 57% of affected vehicles repaired.

57%
Vehicles repaired634,048 of 1,103,209 · 2020 Q4
Vehicles affected1,103,2093 models
ReportedMay 9, 2019Owners notified May 23, 2019
Complaints since25Same system, after the recall

Source: NHTSA recall 19V347000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

The risk

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

What to do

The fix

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

57%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 33,805 vehicles were listed as unreachable.

0%50%100%2019 Q22020 Q4
3 models

Vehicles in this recall

Built from June 20, 2012 to March 31, 2018. Not every vehicle in these model years is included; check by VIN.