Frontal: driver clockspring/spiral cassetteRecall 19V-383 · 2019 Honda CR-V

Honda (American Honda Motor Co.) recall 19V-383 covers 161,252 2019 Honda CR-V for a frontal: driver clockspring/spiral cassette problem, reported to NHTSA on May 21, 2019. The manufacturer's latest report (2020 Q4) shows 94% of affected vehicles repaired.

94%
Vehicles repaired151,347 of 161,252 · 2020 Q4
Vehicles affected161,2521 model
ReportedMay 21, 2019Owners notified Jul 8, 2019
Complaints since356Same system, after the recall

Source: NHTSA recall 19V383000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The metal core of the steering wheel may have burrs which can damage the harnesses routed within, potentially disabling the driver's air bag or causing it to deploy without warning.

The risk

In the event of a crash, a disabled air bag would increase the risk of injury. An uncommanded deployment of the driver's air bag also increases the risk of injury and a crash.

What to do

The fix

Honda will notify owners, and dealers will install a protective cover on the steering wheel core and replace clockspring and the harnesses within, free of charge. The recall began July 8, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R4S.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

94%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 153 vehicles were listed as unreachable.

0%50%100%2019 Q32020 Q4
1 model

Vehicles in this recall

Built from October 3, 2018 to April 2, 2019. Not every vehicle in these model years is included; check by VIN.