Visibility: glass, side/rearRecall 19V-387 · Chevrolet and GMC vehicles
General Motors LLC recall 19V-387 covers 1,159 Chevrolet and GMC vehicles for a visibility: glass, side/rear problem, reported to NHTSA on May 23, 2019. The manufacturer's latest report (2020 Q4) shows 70% of affected vehicles repaired.
Source: NHTSA recall 19V387000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
Tempered glass increases the risk of injury in the event of a side impact or rollover crash.
The fix
GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
70%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 14 vehicles were listed as unreachable.
Vehicles in this recall
Built from July 31, 2015 to April 2, 2019. Not every vehicle in these model years is included; check by VIN.