Exterior lighting: headlightsRecall 19V-389 · Volkswagen vehicles
Volkswagen Group of America, Inc. recall 19V-389 covers 662,185 Volkswagen vehicles for a exterior lighting: headlights problem, reported to NHTSA on May 22, 2019. The manufacturer's latest report (2020 Q4) shows 67% of affected vehicles repaired.
Source: NHTSA recall 19V389000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
The fix
Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
67%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 10,565 vehicles were listed as unreachable.