Emergency: escape/egress/exitRecall 19V-451 · 2018–2019 Gillig LOW Floor
Gillig LLC recall 19V-451 covers 25 2018–2019 Gillig LOW Floor for a emergency: escape/egress/exit problem, reported to NHTSA on June 14, 2019. The manufacturer's latest report (2020 Q3) shows 32% of affected vehicles repaired.
Source: NHTSA recall 19V451000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Gillig LLC (Gillig) is recalling certain 2018-2019 Low Floor vehicles equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
The risk
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
The fix
Gillig will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began June 27, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
32%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from August 1, 2018 to May 6, 2019. Not every vehicle in these model years is included; check by VIN.