2019 Gillig LOW FloorProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2019 Gillig LOW Floor, most often about the seat belts. It is covered by 12 safety recalls, and for recall 20V-392 the manufacturer reports only 23% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 11, 2025. Updated daily.

Complaints by system

Where the 2019 Gillig LOW Floor has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Seat belts10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

12 recalls

2019 Gillig LOW Floor recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

31%repaired · 2026 Q3

Appliance: tv/radio/speakers

Recall 25V-076 · Feb 11, 2025 · 91 vehicles · 28 repaired

Risk. A monitor that detaches and falls from the ceiling increases the risk of injury.

Problem, fix and repair progress →

100%repaired · 2024 Q2

Propulsion system: traction battery

Recall 22V-548 · Jul 28, 2022 · 184 vehicles · 184 repaired

Risk. A battery short circuit increases the risk of a fire.

Problem, fix and repair progress →

100%repaired · 2024 Q2

Cables: fastener/connector

Recall 22V-436 · Jun 17, 2022 · 169 vehicles · 169 repaired

Risk. An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.

Problem, fix and repair progress →

Show 8 more recalls
93%repaired · 2024 Q1

Electrical system: 12v/24v/48v battery

Recall 22V-276 · Apr 25, 2022 · 592 vehicles · 553 repaired

Risk. The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.

Problem, fix and repair progress →

71%repaired · 2023 Q2

Fuel injection system: fuel rail

Recall 21V-352 · May 14, 2021 · 4,428 vehicles · 3,155 repaired

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Problem, fix and repair progress →

23%repaired · 2022 Q2

Hydraulic power assist: pump

Recall 20V-392 · Jul 2, 2020 · 531 vehicles · 121 repaired

Risk. A loss of power steering assist may increase the risk of crash.

Problem, fix and repair progress →

60%repaired · 2022 Q2

Suspension: rear

Recall 20V-342 · Jun 10, 2020 · 3,728 vehicles · 2,239 repaired

Risk. If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.

Problem, fix and repair progress →

42%repaired · 2022 Q1

Tank assembly: pressure relief devices

Recall 20V-239 · Apr 29, 2020 · 275 vehicles · 116 repaired

Risk. If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.

Problem, fix and repair progress →

80%repaired · 2022 Q1

Wiring: fuses and circuit breakers

Recall 20V-179 · Mar 25, 2020 · 8,224 vehicles · 6,609 repaired

Risk. With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.

Problem, fix and repair progress →

32%repaired · 2020 Q3

Emergency: escape/egress/exit

Recall 19V-451 · Jun 14, 2019 · 25 vehicles · 8 repaired

Risk. If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Problem, fix and repair progress →

56%repaired · 2020 Q3

Exterior lighting: headlights

Recall 19V-193 · Mar 8, 2019 · 965 vehicles · 541 repaired

Risk. A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Gillig.

Best & worst years

2019 vs. every other LOW Floor year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the LOW Floor median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What LOW Floor owners report

Recent seat belts complaints filed with NHTSA, shortened. Personal details are removed.

I DRIVE BUSES FOR DISNEY WORLD AND THEY HAVE JUST GOT SOME NEW BUSES WITH NEW SEATS AND TWO PART SEAT BELTS. THE WAY THE LAP BELT AND SHOULDER BELT HOOK TOGETHER CAUSE THEM TO TWIST WHICH ALLOWS THE SHOULDER BELT TO JAM IN THE RETURN GUIDE NOT ALLOWING THE BELT TO FULLY RETRACT AND HOLD PROPERLY.I…
Complaint 11254141 · Sep 9, 2019 · 3,100 miles

Own a 2019 LOW Floor?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.