Hydraulic power assist: pumpRecall 20V-392 · 2013–2020 Gillig LOW Floor
Gillig LLC recall 20V-392 covers 531 2013–2020 Gillig LOW Floor for a hydraulic power assist: pump problem, reported to NHTSA on July 2, 2020. The manufacturer's latest report (2022 Q2) shows 23% of affected vehicles repaired.
Source: NHTSA recall 20V392000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
The risk
A loss of power steering assist may increase the risk of crash.
The fix
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
23%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.