2016 Gillig LOW FloorProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2016 Gillig LOW Floor, most often about the tires. It is covered by 20 safety recalls, and for recall 20V-392 the manufacturer reports only 23% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 4, 2026. Updated daily.

Complaints by system

Where the 2016 Gillig LOW Floor has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Tires10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

20 recalls

2016 Gillig LOW Floor recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

93%repaired · 2024 Q1

Electrical system: 12v/24v/48v battery

Recall 22V-276 · Apr 25, 2022 · 592 vehicles · 553 repaired

Risk. The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.

Problem, fix and repair progress →

23%repaired · 2022 Q2

Hydraulic power assist: pump

Recall 20V-392 · Jul 2, 2020 · 531 vehicles · 121 repaired

Risk. A loss of power steering assist may increase the risk of crash.

Problem, fix and repair progress →

80%repaired · 2022 Q1

Wiring: fuses and circuit breakers

Recall 20V-179 · Mar 25, 2020 · 8,224 vehicles · 6,609 repaired

Risk. With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.

Problem, fix and repair progress →

56%repaired · 2020 Q3

Exterior lighting: headlights

Recall 19V-193 · Mar 8, 2019 · 965 vehicles · 541 repaired

Risk. A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.

Problem, fix and repair progress →

Show 16 more recalls
69%repaired · 2020 Q2

Link: connection

Recall 19V-059 · Jan 28, 2019 · 3,659 vehicles · 2,509 repaired

Risk. If the ball stud is insufficiently tightened, the ball stud may wear, resulting in reduced handling and stability, increasing the risk of crash.

Problem, fix and repair progress →

100%repaired · 2020 Q2

Emergency: escape/egress/exit

Recall 18V-886 · Dec 12, 2018 · 30 vehicles · 30 repaired

Risk. An obstructed emergency exit can hinder passengers from vacating the bus in the event of an emergency, increasing the risk of injury.

Problem, fix and repair progress →

54%repaired · 2020 Q1

Conventional: air

Recall 18V-789 · Nov 9, 2018 · 4,469 vehicles · 2,402 repaired

Risk. Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while…

Problem, fix and repair progress →

92%repaired · 2019 Q4

Exterior lighting: turn signal

Recall 18V-511 · Aug 9, 2018 · 178 vehicles · 163 repaired

Risk. The mismatched flashing may confuse other drivers, increasing the risk of a crash.

Problem, fix and repair progress →

23%repaired · 2019 Q4

Exterior lighting: turn signal

Recall 18V-418 · Jun 20, 2018 · 25,579 vehicles · 5,935 repaired

Risk. The reduced visibility of the turn signals can increase the risk of a crash.

Problem, fix and repair progress →

96%repaired · 2019 Q1

Steering: electric power assist system

Recall 17V-559 · Sep 8, 2017 · 108 vehicles · 104 repaired

Risk. A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.

Problem, fix and repair progress →

38%repaired · 2019 Q1

Seat belts

Recall 17V-519 · Aug 23, 2017 · 3,432 vehicles · 1,287 repaired

Risk. If the seat belt cannot be latched, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.

Problem, fix and repair progress →

71%repaired · 2018 Q4

Suspension

Recall 17V-263 · Apr 19, 2017 · 2,604 vehicles · 1,838 repaired

Risk. An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a…

Problem, fix and repair progress →

57%repaired · 2018 Q2

Visibility/wiper

Recall 17V-156 · Mar 9, 2017 · 2,732 vehicles · 1,547 repaired

Risk. A loss of wiper function can reduce the driver's visibility, increasing the risk of a crash.

Problem, fix and repair progress →

40%repaired · 2020 Q3

Exterior lighting: turn signal

Recall 17V-119 · Feb 24, 2017 · 17,056 vehicles · 6,754 repaired

Risk. The reduced visibility of the turn signals may increase the risk of a crash.

Problem, fix and repair progress →

57%repaired · 2018 Q2

Exterior lighting: turn signal

Recall 17V-099 · Feb 14, 2017 · 2,787 vehicles · 1,600 repaired

Risk. A bus that has reduced visibility to other drivers or pedestrians has an increased risk of a crash.

Problem, fix and repair progress →

77%repaired · 2018 Q2

Fuel system, other

Recall 16V-931 · Dec 23, 2016 · 451 vehicles · 348 repaired

Risk. If not corrected, the fire suppression systems on certain CNG-powered buses may fail to indicate the presence of a natural gas (methane) leak.

Problem, fix and repair progress →

74%repaired · 2017 Q4

Supply: hoses, lines/piping, and fittings

Recall 16V-662 · Sep 14, 2016 · 34 vehicles · 25 repaired

Risk. A frayed hose may leak air, causing the rear brake(s) to lock up unexpectedly, or fail to operate when the brakes are applied.

Problem, fix and repair progress →

80%repaired · 2017 Q4

Exterior lighting: brake lights

Recall 16V-451 · Jun 21, 2016 · 112 vehicles · 90 repaired

Risk. Flashing brake lights may cause confusion to other drivers, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Gillig.

Best & worst years

2016 vs. every other LOW Floor year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the LOW Floor median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What LOW Floor owners report

Recent tires complaints filed with NHTSA, shortened. Personal details are removed.

MICHELIN 305/85R22.5 XZU3 (J) SAME FAILURES THAT CAUSED THE VOLUNTARY RECALL OF 2012. ALL REMAINING PRODUCTION DATES AFTER THE RECALL (2011-WEEK 45 AND FORWARD). BEAD PLY SEPARATION AFTER 100,000 MILES. TIRES ARE BLOWING OUT FROM THE BEAD ON BUSES. MICHELIN REPRESENTATIVES HAVE ACKNOWLEDGED THAT…
Complaint 10970574 · Apr 4, 2017

Own a 2016 LOW Floor?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.