Steering: electric power assist systemRecall 17V-559 · 2013–2016 Gillig LOW Floor

Gillig LLC recall 17V-559 covers 108 2013–2016 Gillig LOW Floor for a steering: electric power assist system problem, reported to NHTSA on September 8, 2017. The manufacturer's latest report (2019 Q1) shows 96% of affected vehicles repaired.

96%
Vehicles repaired104 of 108 · 2019 Q1
Vehicles affected1081 model
ReportedSep 8, 2017Owners notified Oct 24, 2017
Complaints since0Same system, after the recall

Source: NHTSA recall 17V559000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.

The risk

A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.

What to do

The fix

Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q42019 Q1
1 model

Vehicles in this recall

Built from October 15, 2013 to December 21, 2016. Not every vehicle in these model years is included; check by VIN.