Suspension: rearRecall 20V-342 · 2018–2020 Gillig LOW Floor

Gillig LLC recall 20V-342 covers 3,728 2018–2020 Gillig LOW Floor for a suspension: rear problem, reported to NHTSA on June 10, 2020. The manufacturer's latest report (2022 Q2) shows 60% of affected vehicles repaired.

60%
Vehicles repaired2,239 of 3,728 · 2022 Q2
Vehicles affected3,7281 model
ReportedJun 10, 2020Owners notified Jun 26, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 20V342000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.

The risk

If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.

What to do

The fix

Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

60%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q22022 Q2
1 model

Vehicles in this recall