EngineRecall 19V-497 · Mazda vehicles

Mazda North American Operations recall 19V-497 covers 262,220 Mazda vehicles for a engine problem, reported to NHTSA on June 27, 2019. The manufacturer's latest report (2020 Q4) shows 92% of affected vehicles repaired.

92%
Vehicles repaired242,546 of 262,220 · 2020 Q4
Vehicles affected262,2203 models
ReportedJun 27, 2019Owners notified Aug 20, 2019
Complaints since399Same system, after the recall

Source: NHTSA recall 19V497000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

The risk

An unexpected stall increases the risk of a crash.

What to do

The fix

Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

92%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 863 vehicles were listed as unreachable.

0%50%100%2019 Q32020 Q4
3 models

Vehicles in this recall

Built from October 3, 2017 to May 11, 2019. Not every vehicle in these model years is included; check by VIN.