Other: labelsRecall 19V-650 · 2020 Keystone Cougar

Keystone RV Company recall 19V-650 covers 18 2020 Keystone Cougar for a other: labels problem, reported to NHTSA on September 11, 2019. The manufacturer's latest report (2021 Q1) shows 94% of affected vehicles repaired.

94%
Vehicles repaired17 of 18 · 2021 Q1
Vehicles affected181 model
ReportedSep 11, 2019Owners notified Oct 9, 2019
Complaints since1Same system, after the recall

Source: NHTSA recall 19V650000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2020 Cougar 30RKD trailers. The 60"x29" emergency exit windows over the dinette table in the cabin are missing a red handle and "EXIT" label.

The risk

If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury.

What to do

The fix

Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

94%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q42021 Q1
1 model

Vehicles in this recall

Built from August 7, 2019 to August 28, 2019. Not every vehicle in these model years is included; check by VIN.