repaired · 2024 Q1
Structure: frame and members
Risk. Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.
2020 Keystone CougarProblems, recalls & complaints
NHTSA has logged 3 owner complaints about the 2020 Keystone Cougar, most often about the suspension. It is covered by 8 safety recalls, and for recall 21V-380 the manufacturer reports only 44% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 1, 2023. Updated daily.
Complaints by system
Where the 2020 Keystone Cougar has problems
3 complaints grouped by the system owners reported.
2Suspension
1Electrical system
1Structure
1Wheels
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Suspension | 2 | 0 |
| Electrical system | 1 | 0 |
| Structure | 1 | 0 |
| Wheels | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
8 recalls
2020 Keystone Cougar recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2023 Q4
Recreational vehicle/trailer: lpg systems
Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
repaired · 2023 Q2
Structure: frame and members
Risk. A buckled frame rail can increase the risk of a crash.
repaired · 2022 Q3
120/240 vac electrical system: inverter
Risk. If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
Show 4 more recalls
repaired · 2022 Q2
Equipment: electrical
Risk. If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
repaired · 2022 Q2
Equipment: recreational vehicle/trailer
Risk. If the cooktop burner flames invert, there is an increased risk of a fire and injury.
repaired · 2021 Q1
Electrical system: wiring
Risk. An electrical short circuit increases the risk of a fire.
repaired · 2021 Q1
Other: labels
Risk. If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Keystone.
Best & worst years
2020 vs. every other Cougar year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cougar median. How we score
'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Cougar owners report
Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2020 Keystone Cougar RV. The contact stated that the side panels of the camper were detaching at the corners. The contact stated that her husband inspected the chassis of the camper and noticed that the chassis was severely corroded and fractured. The dealer was notified of the…
Driving my 2020 Keystone 1/2 Cougar to Camping World in NC when a noise made from camper, parts came from tire, and white smoke from camper to find driver side front axle tire had blown apart. Bought replacement tire while initial repairs completed. On return home, felt another jerk from camper,…
Own a 2020 Cougar?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.