Menu

2004 Keystone CougarProblems, recalls & complaints

NHTSA has logged 26 owner complaints about the 2004 Keystone Cougar, most often about the tires. It is covered by 3 safety recalls, and for recall 17V-755 the manufacturer reports only 2% of affected cars repaired.

–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 2%Owner complaints262 with a crash, fire or injuryTypical failure mileage5kTires, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2017. Updated daily.

Complaints by system

Where the 2004 Keystone Cougar has problems

26 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Tires201
Equipment51
Electrical system10
Structure10
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2004 Keystone Cougar recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2019 Q4

Equipment

Recall 17V-755 · Nov 22, 2017 · 1,205,997 vehicles · 25,972 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

–no report yet

Equipment: recreational vehicle/trailer

Recall 08V-325 · Jul 17, 2008 · 161,250 vehicles

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Keystone.

Best & worst years

2004 vs. every other Cougar year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cougar median. How we score

'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Cougar owners report

Recent tires complaints filed with NHTSA, shortened. Personal details are removed.

MULTIPLE TIRE BLOW OUTS LESS THAN 5000 MILES WITH THE FIRST ONE, LESS THAN 80 MILES WITH THE REPLACEMENT (SPARE NEVER USED ALWAYS MAINTAINED) WHICH THEN CAUSED A THIRD TIRE TO STRIP. ALL OF THIS WITHIN ONE TRIP WITH OUR RV THAT IS JUST 5YRS OLD. WE PURCHASED IT BRAND NEW AND SINCE HE WAS A TRUCK…
Complaint 10279059 · Aug 1, 2009 · 80 miles
I HAVE A 2004 KEYSTONE COUGAR 31QBHS TRAVEL TRAILER. I BOUGHT IT USED ABOUT 2 YEARS AGO. IT HAD NEW TIRES ON IT WHEN I BOUGHT IT. ON OUR SECOND TRIP OUT (I CHECK AIR PRESSURE BEFORE LEAVING EACH TIME) I BLEW A TIRE. IT HAS THE DISCOUNT TIRE - CARLISLE MAXXUS TRAILER TIRE - HEAVIEST RATED TRAILER…
Complaint 10275341 · Jun 30, 2009
FAULTY SHACKLES AND 2 BENT AXLES ON 2004 KEYSTONE COUGAR FIFTH WHEEL CAUSED TIRES EXCESSIVE WEAR TO CORE. ONE TIRE BLEW OUT. LESS THAN 7000 LONG DISTANCE MILES ON CAMPER. WEIGHT WAS 2000 LBS UNDER LIMIT OF 10,000 LBS. KEYSTONE CLAIMS NO RECALL AND NO RESPONSIBILITY, WITH NO EXPLANATION AS TO WHY…
Complaint 10227470 · May 12, 2008 · 7,000 miles

Own a 2004 Cougar?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.