2011 Keystone CougarProblems, recalls & complaints

NHTSA has logged 9 owner complaints about the 2011 Keystone Cougar, most often about the structure. It is covered by 7 safety recalls, and for recall 17V-755 the manufacturer reports only 2% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2017. Updated daily.

Complaints by system

Where the 2011 Keystone Cougar has problems

9 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure30
Tires30
Equipment adaptive/mobility10
Electrical system10
Wheels10
Equipment10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2011 Keystone Cougar recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2019 Q4

Equipment

Recall 17V-755 · Nov 22, 2017 · 1,205,997 vehicles · 25,972 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

–no report yet

Equipment

Recall 12V-355 · Jul 26, 2012 · 1,012 vehicles

Risk. Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.

Problem, fix and repair progress →

–no report yet

Power train: axle assembly

Recall 11V-094 · Feb 10, 2011 · 469 vehicles

Risk. OVER TIME DIMINISHED BRAKING CAPACITY COULD LEAD TO AN INCREASED RISK OF PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Problem, fix and repair progress →

–no report yet

Trailer hitches

Recall 11V-002 · Jan 4, 2011 · 1,086 vehicles

Risk. IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE…

Problem, fix and repair progress →

Show 3 more recalls
–no report yet

Wiring: fuses and circuit breakers

Recall 10V-606 · Dec 1, 2010 · 2,693 vehicles

Risk. THIS COULD LEAD TO EXCESSIVE TEMPERATURE, ARCING OR THERMAL DAMAGE AT THE CONNECTION POINT AND POTENTIAL DAMAGE TO THE PANEL BOARD'S ELECTRICAL INSULATION…

Problem, fix and repair progress →

–no report yet

Wheels

Recall 10V-597 · Nov 23, 2010 · 2,338 vehicles

Risk. THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.

Problem, fix and repair progress →

–no report yet

Equipment

Recall 10V-478 · Oct 5, 2010 · 5,459 vehicles

Risk. A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Keystone.

Best & worst years

2011 vs. every other Cougar year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cougar median. How we score

'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Cougar owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

TIRES ARE APPROXIMATELY 1.5 YEARS OF AGE BASED ON "0111" DOT CODE AND HAVE APPROXIMATELY 2000 MILES OF USE (NO SIGNS OF DRY ROT OR OTHER FAILURE PRIOR TO TREAD SEPARATION 1ST INCIDENT MAY 24TH 2013 WHILE TRAVELING APPROXIMATELY 60 MPH ON A FARM TO MARKET ROAD I HAD A POWERKING TOWMAX ST235/80R16…
Complaint 10547975 · Oct 15, 2013
2011 COUGAR 26 SAB. CONSUMER WRITES IN REGARDS TO REAR BUMPER FAILURE AND RECALL THAT WAS ISSUED. RECALL # 12V355000. *TGW THE CONSUMER STATED A PASSERBY INFORMED HIM, THAT HIS REAR BUMPER WAS ABOUT TO FALL OUT. THE CONSUMER STATED THE METAL WAS EXTREMELY THIN, AND HE WANTED THE BUMPER REPLACED…
Complaint 10481801 · Oct 22, 2012
THE 2011 KEYSTONE COUGAR XLITE 26SAB BUMPER IS SEPARATING FROM THE RV FRAME ALONG THE WELD JOINTS ON BOTH SIDES OF THE RV CREATING THE POTENTIAL FOR THE BUMPER, SPARE TIRE CARRIER, AND SPARE TIRE TO SEPARATE ENTIRELY THE FRAME. THE BUMPER IS USED ONLY FOR THE SPARE TIRE AND IT'S MOUNTING BRACKET.…
Complaint 10447628 · Feb 8, 2012 · 11,250 miles

Own a 2011 Cougar?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.