Equipment: electricalRecall 20V-398 · Keystone vehicles

Keystone RV Company recall 20V-398 covers 8,313 Keystone vehicles for a equipment: electrical problem, reported to NHTSA on July 7, 2020. The manufacturer's latest report (2022 Q2) shows 49% of affected vehicles repaired.

49%
Vehicles repaired4,058 of 8,313 · 2022 Q2
Vehicles affected8,3135 models
ReportedJul 7, 2020Owners notified Aug 27, 2020
Complaints since3Same system, after the recall

Source: NHTSA recall 20V398000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

The risk

If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

What to do

The fix

Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

49%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 138 vehicles were listed as unreachable.

0%50%100%2020 Q32022 Q2