Menu

2020 Keystone CarbonProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Keystone Carbon, most often about the structure. It is covered by 1 safety recall, and for recall 20V-398 the manufacturer reports only 49% of affected cars repaired.

–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 49%Owner complaints10 with a crash, fire or injuryTop problem1Structure

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 14, 2023. Updated daily.

Complaints by system

Where the 2020 Keystone Carbon has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2020 Keystone Carbon recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

49%repaired · 2022 Q2

Equipment: electrical

Recall 20V-398 · Jul 7, 2020 · 8,313 vehicles · 4,058 repaired

Risk. If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Keystone.

Best & worst years

2020 vs. every other Carbon year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Carbon median. How we score

'14'15'16'17'18'19'20'21'22'23'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Carbon owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

Noticed a crack on the fiberglass under front slide out. This crack is associated with a frame failure on the upper portion of the fifth wheel close proximity to the hitch. I have not had a full failure but if someone does not notice or catch this the trailer frame could fail going down the road…
Complaint 11532305 · Jul 14, 2023

Own a 2020 Carbon?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.