2016 Keystone CarbonProblems, recalls & complaints

NHTSA has logged 5 owner complaints about the 2016 Keystone Carbon, most often about the structure. It is covered by 2 safety recalls, and for recall 17V-755 the manufacturer reports only 2% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2017. Updated daily.

Complaints by system

Where the 2016 Keystone Carbon has problems

5 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure30
Seats20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2016 Keystone Carbon recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2019 Q4

Equipment

Recall 17V-755 · Nov 22, 2017 · 1,205,997 vehicles · 25,972 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

26%repaired · 2018 Q1

Equipment

Recall 16V-825 · Nov 15, 2016 · 6,252 vehicles · 1,645 repaired

Risk. If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Keystone.

Best & worst years

2016 vs. every other Carbon year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Carbon median. How we score

'14'15'16'17'18'19'20'21'22'23'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Carbon owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

BRACE, ARTICULATING STEPS - FRACTURE. THE ARTICULATING STEPS TO THE MAIN CABIN ARE UNSUPPORTED DUE TO A FRACTURE IN THE REARMOST WELD OF THE BRACE IN WHICH THE STEP ASSEMBLY RESTS ON IN THE FULLY ARTICULATED/OPEN STATE. ENTRY AND EGRESS BY AN OCCUPANT IS CHARACTERIZED BY A SUDDEN DROP DURING…
Complaint 11044033 · Nov 7, 2017 · 5,000 miles
CARBON 387: ARTICULATING ROOF ACCESS LADDER FASTENERS (MULTIPLE) LOOSEN AND BACK OUT OF THE SIDE WALL DURING ROAD MOTION/ USE. LADDER BRACKETS BEGIN TO SEPARATE FROM SIDE WALL CREATING AN UNSAFE CLIMBING CONDITION.
Complaint 10970404 · Apr 4, 2017 · 2,000 miles
ALUMINUM FRAMEWORK CONSTRUCTING THE MAIN LIVING AREA SLIDE-OUT PROTRUDES INTO THE TIRE AREA AND CONTACTS THE REAR TIRE DURING JOUNCE CONDITIONS. [PICTURE SHOWN IS FRAMEWORK PULLED AWAY FROM BODY SIDE - AS SHOWN BY MOLDING MISMATCH]
Complaint 10970403 · Apr 4, 2017 · 300 miles

Own a 2016 Carbon?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.