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2020 Keystone ImpactProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Keystone Impact, most often about the unknown or other. It is covered by 4 safety recalls, and for recall 21V-019 the manufacturer reports only 31% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls4Lowest repair rate 31%Owner complaints11 with a crash, fire or injuryTop problem1Unknown or other

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 29, 2022. Updated daily.

Complaints by system

Where the 2020 Keystone Impact has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2020 Keystone Impact recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

54%repaired · 2024 Q3

Mechanical: integrated jack/leveler/stabilizer

Recall 22V-726 · Sep 29, 2022 · 9,678 vehicles · 5,244 repaired

Risk. A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

67%repaired · 2022 Q2

Electrical system: wiring

Recall 20V-428 · Jul 24, 2020 · 594 vehicles · 397 repaired

Risk. A generator that is able to energize the shore power connection may increase the risk of injury.

Problem, fix and repair progress →

49%repaired · 2022 Q2

Equipment: electrical

Recall 20V-398 · Jul 7, 2020 · 8,313 vehicles · 4,058 repaired

Risk. If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Keystone.

Best & worst years

2020 vs. every other Impact year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Impact median. How we score

'14'15'16'17'18'19'20'21'22'23'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2020 Impact?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.