Electrical system: wiringRecall 20V-428 · Keystone vehicles
Keystone RV Company recall 20V-428 covers 594 Keystone vehicles for a electrical system: wiring problem, reported to NHTSA on July 24, 2020. The manufacturer's latest report (2022 Q2) shows 67% of affected vehicles repaired.
Source: NHTSA recall 20V428000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
The risk
A generator that is able to energize the shore power connection may increase the risk of injury.
The fix
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
67%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 8 vehicles were listed as unreachable.