Equipment: recreational vehicle/trailerRecall 20V-302 · 2020–2021 Keystone Cougar

Keystone RV Company recall 20V-302 covers 192 2020–2021 Keystone Cougar for a equipment: recreational vehicle/trailer problem, reported to NHTSA on May 26, 2020. The manufacturer's latest report (2022 Q2) shows 56% of affected vehicles repaired.

56%
Vehicles repaired108 of 192 · 2022 Q2
Vehicles affected1921 model
ReportedMay 26, 2020Owners notified Jul 17, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 20V302000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.

The risk

If the cooktop burner flames invert, there is an increased risk of a fire and injury.

What to do

The fix

Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

56%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3 vehicles were listed as unreachable.

0%50%100%2020 Q32022 Q2
1 model

Vehicles in this recall