120/240 vac electrical system: inverterRecall 20V-670 · 2020–2021 Keystone Cougar
Keystone RV Company recall 20V-670 covers 1,278 2020–2021 Keystone Cougar for a 120/240 vac electrical system: inverter problem, reported to NHTSA on October 30, 2020. The manufacturer's latest report (2022 Q3) shows 60% of affected vehicles repaired.
Source: NHTSA recall 20V670000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
The risk
If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
The fix
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
60%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 25 vehicles were listed as unreachable.