Structure: frame and membersRecall 21V-380 · 2017–2021 Keystone Cougar
Keystone RV Company recall 21V-380 covers 1,990 2017–2021 Keystone Cougar for a structure: frame and members problem, reported to NHTSA on May 24, 2021. The manufacturer's latest report (2023 Q2) shows 44% of affected vehicles repaired.
Source: NHTSA recall 21V380000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
The risk
A buckled frame rail can increase the risk of a crash.
The fix
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
44%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 172 vehicles were listed as unreachable.