Axle assembly: axle shaftRecall 19V-688 · Ford vehicles

Ford Motor Company recall 19V-688 covers 28,579 Ford vehicles for a axle assembly: axle shaft problem, reported to NHTSA on September 30, 2019. The manufacturer's latest report (2021 Q1) shows 87% of affected vehicles repaired.

87%
Vehicles repaired24,787 of 28,579 · 2021 Q1
Vehicles affected28,5792 models
ReportedSep 30, 2019Owners notified Oct 21, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V688000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2019 F-250 and F-350 vehicles equipped with electronically locking rear differentials. The passenger side rear axle shaft may fail prematurely due to a material issue.

The risk

A broken passenger side rear axle could result in a loss of drive power and the inability to hold the vehicle still when in Park. If the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will inspect the passenger side rear axle shaft, replacing it as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S31.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

87%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 73 vehicles were listed as unreachable.

0%50%100%2019 Q42021 Q1
2 models

Vehicles in this recall

Built from May 21, 2019 to July 26, 2019. Not every vehicle in these model years is included; check by VIN.