Lpg systems: furnaceRecall 19V-763 · 2019–2020 Crossroads Sunset

Keystone RV Company recall 19V-763 covers 157 2019–2020 Crossroads Sunset for a lpg systems: furnace problem, reported to NHTSA on October 25, 2019. The manufacturer's latest report (2021 Q1) shows 31% of affected vehicles repaired.

31%
Vehicles repaired49 of 157 · 2021 Q1
Vehicles affected1571 model
ReportedOct 25, 2019Owners notified Nov 18, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V763000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.

The risk

If the cooktop burner flames invert, there is an increased risk of a fire and injury.

What to do

The fix

Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

31%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.

0%50%100%2019 Q42021 Q1
1 model

Vehicles in this recall

Built from August 9, 2018 to August 15, 2019. Not every vehicle in these model years is included; check by VIN.