2020 Crossroads SunsetProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2020 Crossroads Sunset. It is covered by 3 safety recalls, and for recall 19V-763 the manufacturer reports only 31% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 23, 2020. Updated daily.

Complaints by system

Where the 2020 Crossroads Sunset has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2020 Crossroads Sunset recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

67%repaired · 2021 Q2

Electrical system: wiring

Recall 20V-037 · Jan 23, 2020 · 1,112 vehicles · 746 repaired

Risk. In the event of a short circuit in the wiring, there may be an increased risk of fire.

Problem, fix and repair progress →

31%repaired · 2021 Q1

Lpg systems: furnace

Recall 19V-763 · Oct 25, 2019 · 157 vehicles · 49 repaired

Risk. If the cooktop burner flames invert, there is an increased risk of a fire and injury.

Problem, fix and repair progress →

62%repaired · 2020 Q4

Service brakes, electric

Recall 19V-517 · Jul 10, 2019 · 485 vehicles · 302 repaired

Risk. If the trailer detaches from the tow vehicle, the breakaway switch may not activate the brakes, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Crossroads.

Best & worst years

2020 vs. every other Sunset year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sunset median. How we score

'17'18'19'20'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2020 Sunset?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.