Automatic transmission: torque converterRecall 19V-831 · 2018–2020 Thomas Built Buses Saf-t-liner HDX
Daimler Trucks North America LLC recall 19V-831 covers 30 2018–2020 Thomas Built Buses Saf-t-liner HDX for a automatic transmission: torque converter problem, reported to NHTSA on November 19, 2019. The manufacturer's latest report (2022 Q2) shows 77% of affected vehicles repaired.
Source: NHTSA recall 19V831000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Thomas Built Saf-T-Liner HDX school buses equipped with Detroit DD8 Engines and Allison Transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.
The risk
The loose bolts can become lodged in the starter, disabling the bus, resulting in an evacuation in an uncontrolled traffic situation, increasing the risk of an injury.
The fix
DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. DTNA issued owners an interim notification on December 13, 2019. The recall began August 7, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-839.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
77%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from May 3, 2017 to April 17, 2019. Not every vehicle in these model years is included; check by VIN.