2018 Thomas Built Buses Saf-t-liner HDXProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2018 Thomas Built Buses Saf-t-liner HDX. It is covered by 26 safety recalls, and for recall 17V-317 the manufacturer reports only 16% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 12, 2022. Updated daily.

Complaints by system

Where the 2018 Thomas Built Buses Saf-t-liner HDX has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

26 recalls

2018 Thomas Built Buses Saf-t-liner HDX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

48%repaired · 2025 Q1

Body: roof and pillars

Recall 22V-762 · Oct 12, 2022 · 17,613 vehicles · 8,458 repaired

Risk. A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.

Problem, fix and repair progress →

43%repaired · 2025 Q2

Seats: barriers

Recall 22V-634 · Aug 19, 2022 · 7,561 vehicles · 3,265 repaired

Risk. Occupants may collide with the front seat barriers with more force than intended during a crash, increasing the risk of injury.

Problem, fix and repair progress →

38%repaired · 2025 Q3

Seats

Recall 22V-510 · Jul 19, 2022 · 1,806 vehicles · 686 repaired

Risk. Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.

Problem, fix and repair progress →

66%repaired · 2023 Q3

Hydraulic power assist: hose, piping, and connections

Recall 21V-660 · Aug 25, 2021 · 114 vehicles · 75 repaired

Risk. A damaged power steering hose can leak, and increase the risk of a fire.

Problem, fix and repair progress →

Show 22 more recalls
76%repaired · 2023 Q3

Hydraulic power assist: hose, piping, and connections

Recall 21V-659 · Aug 25, 2021 · 1,934 vehicles · 1,464 repaired

Risk. A worn power steering hose increases the risk of a fire.

Problem, fix and repair progress →

100%repaired · 2021 Q3

Seats

Recall 21V-462 · Jun 17, 2021 · 9 vehicles · 9 repaired

Risk. In the event of a crash, the seats may not adequately protect the occupants, increasing the risk of injury.

Problem, fix and repair progress →

68%repaired · 2023 Q3

Fuel injection system: fuel rail

Recall 21V-327 · May 7, 2021 · 1,262 vehicles · 858 repaired

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Problem, fix and repair progress →

100%repaired · 2022 Q2

Other: labels

Recall 20V-252 · May 5, 2020 · 7,979 vehicles · 7,979 repaired

Risk. Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.

Problem, fix and repair progress →

77%repaired · 2022 Q2

Automatic transmission: torque converter

Recall 19V-831 · Nov 19, 2019 · 30 vehicles · 23 repaired

Risk. The loose bolts can become lodged in the starter, disabling the bus, resulting in an evacuation in an uncontrolled traffic situation, increasing the risk of an…

Problem, fix and repair progress →

65%repaired · 2022 Q1

Seats

Recall 19V-712 · Oct 4, 2019 · 53,528 vehicles · 34,889 repaired

Risk. The lack of impact absorption increases the risk of injury in the event of a crash.

Problem, fix and repair progress →

87%repaired · 2021 Q2

Service brakes, air: disc

Recall 19V-444 · Jun 11, 2019 · 11,546 vehicles · 10,057 repaired

Risk. The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be…

Problem, fix and repair progress →

63%repaired · 2020 Q4

Steering

Recall 18V-914 · Dec 19, 2018 · 73 vehicles · 46 repaired

Risk. Loose tie rod arm bolts may lead to separation of the tie rod arm, affecting vehicle steering, and increasing the risk of a crash.

Problem, fix and repair progress →

67%repaired · 2020 Q3

Disc: caliper

Recall 18V-702 · Oct 5, 2018 · 1,532 vehicles · 1,023 repaired

Risk. Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Problem, fix and repair progress →

96%repaired · 2020 Q3

Equipment adaptive/mobility

Recall 18V-560 · Aug 23, 2018 · 84 vehicles · 81 repaired

Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their…

Problem, fix and repair progress →

54%repaired · 2019 Q4

Disc: caliper

Recall 18V-352 · May 29, 2018 · 2,767 vehicles · 1,489 repaired

Risk. If the brake caliper mounting bolts come loose, braking performance may be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

71%repaired · 2020 Q4

Seats

Recall 18V-254 · Apr 19, 2018 · 24 vehicles · 17 repaired

Risk. In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Problem, fix and repair progress →

83%repaired · 2020 Q4

Seats

Recall 18V-253 · Apr 19, 2018 · 23,102 vehicles · 19,260 repaired

Risk. In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Problem, fix and repair progress →

78%repaired · 2021 Q1

Seats

Recall 18V-192 · Mar 26, 2018 · 6,606 vehicles · 5,166 repaired

Risk. In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Problem, fix and repair progress →

33%repaired · 2021 Q1

Seats

Recall 18V-193 · Mar 26, 2018 · 6 vehicles · 2 repaired

Risk. In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Problem, fix and repair progress →

71%repaired · 2020 Q2

Seats

Recall 17V-589 · Sep 21, 2017 · 28 vehicles · 20 repaired

Risk. Without the reinforcement bracket, the seat may not remain adequately secured, increasing the risk of injury in a crash.

Problem, fix and repair progress →

75%repaired · 2020 Q2

Seats

Recall 17V-587 · Sep 21, 2017 · 53 vehicles · 40 repaired

Risk. Without the reinforcement bracket, the seat may not be adequately secured, increasing the risk of injury in a crash.

Problem, fix and repair progress →

26%repaired · 2019 Q3

Seat belts

Recall 17V-314 · May 11, 2017 · 46 vehicles · 12 repaired

Risk. A seat lap belt anchored to the seat instead of the bus structure may not properly restrain the seat occupant in the event of a crash, increasing the risk of…

Problem, fix and repair progress →

16%repaired · 2019 Q3

Seat belts

Recall 17V-317 · May 11, 2017 · 152 vehicles · 25 repaired

Risk. A seat lap belt anchored to the seat instead of the bus structure may not properly restrain the seat occupant in the event of a crash, increasing the risk of…

Problem, fix and repair progress →

47%repaired · 2018 Q3

Seats

Recall 17V-313 · May 11, 2017 · 1,132 vehicles · 529 repaired

Risk. Without under-rail washers, in the event of a crash, the seats may come loose, increasing the risk of injury.

Problem, fix and repair progress →

100%repaired · 2017 Q1

Steering: linkages

Recall 17V-126 · Feb 27, 2017 · 6 vehicles · 6 repaired

Risk. The loose pinch bolt may result in a loss of steering and vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2017 Q1

Steering: linkages

Recall 17V-125 · Feb 27, 2017 · 149 vehicles · 149 repaired

Risk. The loose pinch bolt may result in a loss of steering and vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2018 vs. every other Saf-t-liner HDX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner HDX median. How we score

'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2018 Saf-t-liner HDX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.