Equipment adaptive/mobilityRecall 18V-560 · Thomas Built Buses vehicles

Daimler Trucks North America LLC recall 18V-560 covers 84 Thomas Built Buses vehicles for a equipment adaptive/mobility problem, reported to NHTSA on August 23, 2018. The manufacturer's latest report (2020 Q3) shows 96% of affected vehicles repaired.

96%
Vehicles repaired81 of 84 · 2020 Q3
Vehicles affected842 models
ReportedAug 23, 2018Owners notified Dec 6, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V560000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2019 Thomas Built Buses Saf-T-Liner C2 and Saf-T-Liner HDX school buses, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

What to do

The fix

Dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began December 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL785.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q42020 Q3
2 models

Vehicles in this recall

Built from June 16, 2014 to January 11, 2018. Not every vehicle in these model years is included; check by VIN.