2015 Thomas Built Buses Saf-t-liner C2Problems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2015 Thomas Built Buses Saf-t-liner C2, most often about the structure. It is covered by 20 safety recalls, and for recall 16V-629 the manufacturer reports only 0% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 4, 2019. Updated daily.

Complaints by system

Where the 2015 Thomas Built Buses Saf-t-liner C2 has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

20 recalls

2015 Thomas Built Buses Saf-t-liner C2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

65%repaired · 2022 Q1

Seats

Recall 19V-712 · Oct 4, 2019 · 53,528 vehicles · 34,889 repaired

Risk. The lack of impact absorption increases the risk of injury in the event of a crash.

Problem, fix and repair progress →

87%repaired · 2021 Q2

Service brakes, air: disc

Recall 19V-444 · Jun 11, 2019 · 11,546 vehicles · 10,057 repaired

Risk. The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be…

Problem, fix and repair progress →

96%repaired · 2020 Q3

Equipment adaptive/mobility

Recall 18V-560 · Aug 23, 2018 · 84 vehicles · 81 repaired

Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their…

Problem, fix and repair progress →

83%repaired · 2020 Q4

Seats

Recall 18V-253 · Apr 19, 2018 · 23,102 vehicles · 19,260 repaired

Risk. In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Problem, fix and repair progress →

Show 16 more recalls
71%repaired · 2020 Q4

Seats

Recall 18V-254 · Apr 19, 2018 · 24 vehicles · 17 repaired

Risk. In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Problem, fix and repair progress →

77%repaired · 2019 Q4

Delivery: hoses, lines/piping, and fittings

Recall 18V-190 · Mar 26, 2018 · 957 vehicles · 738 repaired

Risk. A propane leak in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

33%repaired · 2021 Q1

Seats

Recall 18V-193 · Mar 26, 2018 · 6 vehicles · 2 repaired

Risk. In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Problem, fix and repair progress →

78%repaired · 2021 Q1

Seats

Recall 18V-192 · Mar 26, 2018 · 6,606 vehicles · 5,166 repaired

Risk. In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.

Problem, fix and repair progress →

1%repaired · 2019 Q3

Equipment

Recall 18V-083 · Jan 30, 2018 · 606 vehicles · 9 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

96%repaired · 2020 Q4

Delivery: hoses, lines/piping, and fittings

Recall 17V-665 · Oct 19, 2017 · 916 vehicles · 879 repaired

Risk. A propane leak in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

71%repaired · 2020 Q2

Seats

Recall 17V-589 · Sep 21, 2017 · 28 vehicles · 20 repaired

Risk. Without the reinforcement bracket, the seat may not remain adequately secured, increasing the risk of injury in a crash.

Problem, fix and repair progress →

75%repaired · 2020 Q2

Seats

Recall 17V-587 · Sep 21, 2017 · 53 vehicles · 40 repaired

Risk. Without the reinforcement bracket, the seat may not be adequately secured, increasing the risk of injury in a crash.

Problem, fix and repair progress →

37%repaired · 2019 Q3

Equipment

Recall 17V-453 · Jul 17, 2017 · 1,462 vehicles · 544 repaired

Risk. In the event of a crash, an unsecured wheelchair may increase the risk of injury.

Problem, fix and repair progress →

0%repaired · 2016 Q4

Equipment adaptive/mobility

Recall 16V-629 · Aug 31, 2016 · 958 vehicles · 0 repaired

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Problem, fix and repair progress →

0%repaired · 2016 Q4

Equipment adaptive/mobility

Recall 16V-631 · Aug 31, 2016 · 3 vehicles · 0 repaired

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Problem, fix and repair progress →

18%repaired · 2019 Q1

Body: door

Recall 16V-395 · Jun 2, 2016 · 24,698 vehicles · 4,375 repaired

Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.

Problem, fix and repair progress →

1%repaired · 2017 Q1

Equipment adaptive/mobility

Recall 15V-565 · Sep 4, 2015 · 4,334 vehicles · 65 repaired

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Problem, fix and repair progress →

100%repaired · 2016 Q1

Fuel system, other: delivery

Recall 14V-591 · Sep 23, 2014 · 112 vehicles · 112 repaired

Risk. Either condition may result in a propane leak which may cause a stall.

Problem, fix and repair progress →

47%repaired · 2015 Q2

Seat belts

Recall 13V-606 · Nov 29, 2013 · 145 vehicles · 68 repaired

Risk. If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2015 vs. every other Saf-t-liner C2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner C2 median. How we score

'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2015 Thomas Built Buses Saf-t-liner C2, and the recalls they led to.

  1. Rear Leaf Spring FracturesPE19007 · closed Oct 17, 2023
    No recall
In owners' words

What Saf-t-liner C2 owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

WINDOW FRAMES CRACK AND BREAK LEAVING EXPOSED SHARP METAL EDGES AND HOLES EXPOSED FOR STUDENTS TO PLACE FINGERS IN, CAUSING INJURY. THE WINDOW FRAME MATERIAL IS A PLASTIC/VINYL PRODUCT THAT CRACKS AND/OR BREAKS UNDER EXTREME COLD OR HOT CONDITIONS. THERE ARE 14 CRACKED OR BROKEN WINDOW FRAMES IN…
Complaint 11195600 · Apr 11, 2019 · 55,000 miles
WINDOW FRAMES CRACK AND BREAK LEAVING EXPOSED SHARP METAL EDGES AND HOLES FOR STUDENT RIDERS TO PLACE FINGERS IN, CAUSING INJURY. THE WINDOW FRAME MATERIAL IS A PLASTIC/VINYL PRODUCT THAT CRACKS AND/OR BREAKS UNDER EXTREME COLD OR HOT CONDITIONS. THERE ARE 10 CRACKED OR BROKEN WINDOWS IN THIS BUS…
Complaint 11195591 · Apr 11, 2019 · 55,000 miles

Own a 2015 Saf-t-liner C2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.