2010 Thomas Built Buses Saf-t-liner C2Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2010 Thomas Built Buses Saf-t-liner C2, most often about the parking brake. It is covered by 22 safety recalls, and for recall 18V-083 the manufacturer reports only 1% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 11, 2019. Updated daily.

Complaints by system

Where the 2010 Thomas Built Buses Saf-t-liner C2 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Parking brake10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

22 recalls

2010 Thomas Built Buses Saf-t-liner C2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

87%repaired · 2021 Q2

Service brakes, air: disc

Recall 19V-444 · Jun 11, 2019 · 11,546 vehicles · 10,057 repaired

Risk. The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be…

Problem, fix and repair progress →

1%repaired · 2019 Q3

Equipment

Recall 18V-083 · Jan 30, 2018 · 606 vehicles · 9 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

37%repaired · 2019 Q3

Equipment

Recall 17V-453 · Jul 17, 2017 · 1,462 vehicles · 544 repaired

Risk. In the event of a crash, an unsecured wheelchair may increase the risk of injury.

Problem, fix and repair progress →

Show 18 more recalls
1%repaired · 2017 Q1

Equipment adaptive/mobility

Recall 15V-565 · Sep 4, 2015 · 4,334 vehicles · 65 repaired

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Problem, fix and repair progress →

40%repaired · 2017 Q1

Body: door

Recall 15V-432 · Jul 7, 2015 · 103,038 vehicles · 41,697 repaired

Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.

Problem, fix and repair progress →

15%repaired · 2017 Q2

Body: door

Recall 15V-425 · Jul 6, 2015 · 3,013 vehicles · 437 repaired

Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.

Problem, fix and repair progress →

–no report yet

Body: roof and pillars

Recall 12V-297 · Jun 28, 2012 · 163 vehicles

Risk. IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.

Problem, fix and repair progress →

–no report yet

Appliance: air conditioner

Recall 11V-222 · Apr 6, 2011 · 6,831 vehicles

Risk. IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.

Problem, fix and repair progress →

–no report yet

Seats

Recall 10V-486 · Oct 14, 2010 · 294 vehicles

Risk. THE SEAT COULD DROP UNEXPECTEDLY WITHOUT PRIOR WARNING AND COULD CAUSE MOMENTARY LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.

Problem, fix and repair progress →

–no report yet

Engine and engine cooling

Recall 10V-340 · Jul 27, 2010 · 5,445 vehicles

Risk. A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Problem, fix and repair progress →

–no report yet

Brake lights: switch

Recall 10V-177 · Apr 30, 2010 · 6,548 vehicles

Risk. THE STOP LAMPS MAY NOT PROPERLY INDICATE THAT THE SERVICE BRAKES ARE APPLIED WHICH MAY LEAD TO A CRASH WITHOUT WARNING.

Problem, fix and repair progress →

–no report yet

Body: door

Recall 10V-100 · Mar 16, 2010 · 9,588 vehicles

Risk. MALFUNCTIONING WARNING LIGHTS DURING THE LOADING AND UNLOADING PROCESS COULD PUT THE STUDENTS AT RISK OF INJURY.

Problem, fix and repair progress →

–no report yet

Service brakes, hydraulic

Recall 09V-460 · Dec 1, 2009 · 602 vehicles

Risk. CONTINUED CONTACT BETWEEN THE BRAKE LINE AND THE SURROUNDING COMPONENTS MAY LEAD TO A LOSS OF BRAKE FLUID AND REDUCE BRAKING PERFORMANCE POTENTIALLY RESULTING…

Problem, fix and repair progress →

–no report yet

Suspension: rear

Recall 09V-458 · Dec 1, 2009 · 3,739 vehicles

Risk. LOOSE OR MISSING FASTENERS MAY ALLOW THE REAR SUSPENSION TO BECOME MISALIGNED, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

–no report yet

Body: door

Recall 09V-344 · Sep 2, 2009 · 15,123 vehicles

Risk. SEPARATION OF THE DOOR GLASS WHILE THE VEHICLE IS IN OPERATION COULD CREATE A ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.

Problem, fix and repair progress →

–no report yet

Door: hinge and attachments

Recall 09V-010 · Jan 8, 2009 · 22,206 vehicles

Risk. IT MAY BE POSSIBLE FOR ITEMS SUCH AS DRAWSTRINGS AND STRAPS TO BECOME CAUGHT ON THE HANDRAILS POTENTIALLY LEADING TO INJURY OR DEATH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2010 vs. every other Saf-t-liner C2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner C2 median. How we score

'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
6 investigations

NHTSA defect investigations

Federal investigations that included the 2010 Thomas Built Buses Saf-t-liner C2, and the recalls they led to.

  1. IMPROPER HANDRAIL INSTALLATIONPE08068 · closed Jan 15, 2009
    Led to recall 09V-010
  2. DOOR GLASS DETACHMENTPE09027 · closed Sep 24, 2009
    Led to recall 09V-344
  3. REAR SPRING TRAILING ARM BOLT LOOSEPE09050 · closed Jan 7, 2010
    Led to recall 09V-458
  4. Inoperative 8-Way Warning LampsPE10003 · closed Apr 5, 2010
    Led to recall 10V-100
  5. Stop Lamps IntermittentPE10007 · closed May 23, 2010
    Led to recall 11V-217
  6. Rear Leaf Spring FracturesPE19007 · closed Oct 17, 2023
    No recall
In owners' words

What Saf-t-liner C2 owners report

Recent parking brake complaints filed with NHTSA, shortened. Personal details are removed.

EMERGENCY BRAKE : WHEN SETTING BRAKE IT TAKES 3 TO 4 TIMES FOR BRAKE TO SET. EMERGENCY BRAKE WILL POP OUT ON IT'S OWN AFTER SETTING. *TR
Complaint 10390074 · Mar 14, 2011 · 25,716 miles

Own a 2010 Saf-t-liner C2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.