2013 Thomas Built Buses Saf-t-liner C2Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2013 Thomas Built Buses Saf-t-liner C2, most often about the structure. It is covered by 18 safety recalls, and for recall 18V-083 the manufacturer reports only 1% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 25, 2022. Updated daily.

Complaints by system

Where the 2013 Thomas Built Buses Saf-t-liner C2 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

18 recalls

2013 Thomas Built Buses Saf-t-liner C2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

87%repaired · 2021 Q2

Service brakes, air: disc

Recall 19V-444 · Jun 11, 2019 · 11,546 vehicles · 10,057 repaired

Risk. The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be…

Problem, fix and repair progress →

1%repaired · 2019 Q3

Equipment

Recall 18V-083 · Jan 30, 2018 · 606 vehicles · 9 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

96%repaired · 2020 Q4

Delivery: hoses, lines/piping, and fittings

Recall 17V-665 · Oct 19, 2017 · 916 vehicles · 879 repaired

Risk. A propane leak in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

Show 14 more recalls
37%repaired · 2019 Q3

Equipment

Recall 17V-453 · Jul 17, 2017 · 1,462 vehicles · 544 repaired

Risk. In the event of a crash, an unsecured wheelchair may increase the risk of injury.

Problem, fix and repair progress →

18%repaired · 2019 Q1

Body: door

Recall 16V-395 · Jun 2, 2016 · 24,698 vehicles · 4,375 repaired

Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.

Problem, fix and repair progress →

1%repaired · 2017 Q1

Equipment adaptive/mobility

Recall 15V-565 · Sep 4, 2015 · 4,334 vehicles · 65 repaired

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Problem, fix and repair progress →

40%repaired · 2017 Q1

Body: door

Recall 15V-432 · Jul 7, 2015 · 103,038 vehicles · 41,697 repaired

Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.

Problem, fix and repair progress →

15%repaired · 2017 Q2

Body: door

Recall 15V-425 · Jul 6, 2015 · 3,013 vehicles · 437 repaired

Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.

Problem, fix and repair progress →

–no report yet

Power train: automatic transmission

Recall 13V-633 · Dec 16, 2013 · 29 vehicles

Risk. The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.

Problem, fix and repair progress →

47%repaired · 2015 Q2

Seat belts

Recall 13V-606 · Nov 29, 2013 · 145 vehicles · 68 repaired

Risk. If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in…

Problem, fix and repair progress →

–no report yet

Engine: diesel

Recall 12V-572 · Dec 11, 2012 · 42 vehicles

Risk. If this occurs, the fan belt may lose engagement of the water pump, allowing the cooling system to overheat.

Problem, fix and repair progress →

–no report yet

Engine: diesel

Recall 12V-570 · Dec 11, 2012 · 6,296 vehicles

Risk. If this occurs, the fan belt may lose engagement of the water pump, allowing the cooling system to overheat.

Problem, fix and repair progress →

–no report yet

Suspension: front

Recall 12V-358 · Jul 24, 2012 · 2 vehicles

Risk. If the spindle fails, the wheel may separate from the knuckle, resulting in loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Body: roof and pillars

Recall 12V-297 · Jun 28, 2012 · 163 vehicles

Risk. IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.

Problem, fix and repair progress →

–no report yet

Body: roof and pillars

Recall 12V-296 · Jun 28, 2012 · 1,312 vehicles

Risk. IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.

Problem, fix and repair progress →

–no report yet

Suspension: front

Recall 12V-266 · Jun 12, 2012 · 217 vehicles

Risk. IF THE SPINDLE FAILS, THE WHEEL MAY SEPARATE FROM THE KNUCKLE, RESULTING IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2013 vs. every other Saf-t-liner C2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner C2 median. How we score

'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2013 Thomas Built Buses Saf-t-liner C2, and the recalls they led to.

  1. Blocked Fuel Delivery Resulting in StallPE13006 · closed Aug 26, 2013
    Led to recall 13V-364
  2. Rear Leaf Spring FracturesPE19007 · closed Oct 17, 2023
    No recall

Own a 2013 Saf-t-liner C2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.