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2002 Thomas Built Buses Saf-t-liner C2Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2002 Thomas Built Buses Saf-t-liner C2, most often about the engine and engine cooling. It is covered by 2 safety recalls, and for recall 18V-083 the manufacturer reports only 1% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 1%Owner complaints10 with a crash, fire or injuryTypical failure mileage65kEngine and engine cooling, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 30, 2018. Updated daily.

Complaints by system

Where the 2002 Thomas Built Buses Saf-t-liner C2 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine and engine cooling10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2002 Thomas Built Buses Saf-t-liner C2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

1%repaired · 2019 Q3

Equipment

Recall 18V-083 · Jan 30, 2018 · 606 vehicles · 9 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

–no report yet

Door: hinge and attachments

Recall 08V-087 · Feb 26, 2008 · 243,435 vehicles

Risk. IN THE EVENT OF AN EMERGENCY, A PERSON ON THE OUTSIDE OF THE BUS MAY BREAK THE DOOR HANDLE TRYING TO OPEN THE EMERGENCY EXIT POTENTIALLY DELAYING EVACUATION…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2002 vs. every other Saf-t-liner C2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner C2 median. How we score

'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Saf-t-liner C2 owners report

Recent engine and engine cooling complaints filed with NHTSA, shortened. Personal details are removed.

A BUS DRIVER CALLS IN A PROBLEM TO THE DISPATCHER THAT THE BUS CUT OFF WHILE DURING THE ROUTE. IN AUGUST OF 2001 DPS PURCHASED ONE HUNDRED TWENTY FIVE (125) THOMAS BUILT SAF-T-LINERS WITH CATERPILLAR 3126 B ENGINES. IN 2006 PRIOR TO THE ENGINE WARRANTY EXPIRING WE BEGAN TO EXPERIENCE IDLE GEAR…
Complaint 10245368 · Oct 14, 2008 · 65,000 miles

Own a 2002 Saf-t-liner C2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.