2009 Thomas Built Buses Saf-t-liner C2Problems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2009 Thomas Built Buses Saf-t-liner C2, most often about the unknown or other. It is covered by 21 safety recalls, and for recall 18V-083 the manufacturer reports only 1% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 24, 2019. Updated daily.

Complaints by system

Where the 2009 Thomas Built Buses Saf-t-liner C2 has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

21 recalls

2009 Thomas Built Buses Saf-t-liner C2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

1%repaired · 2019 Q3

Equipment

Recall 18V-083 · Jan 30, 2018 · 606 vehicles · 9 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

37%repaired · 2019 Q3

Equipment

Recall 17V-453 · Jul 17, 2017 · 1,462 vehicles · 544 repaired

Risk. In the event of a crash, an unsecured wheelchair may increase the risk of injury.

Problem, fix and repair progress →

1%repaired · 2017 Q1

Equipment adaptive/mobility

Recall 15V-565 · Sep 4, 2015 · 4,334 vehicles · 65 repaired

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Problem, fix and repair progress →

Show 17 more recalls
40%repaired · 2017 Q1

Body: door

Recall 15V-432 · Jul 7, 2015 · 103,038 vehicles · 41,697 repaired

Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.

Problem, fix and repair progress →

15%repaired · 2017 Q2

Body: door

Recall 15V-425 · Jul 6, 2015 · 3,013 vehicles · 437 repaired

Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.

Problem, fix and repair progress →

–no report yet

Appliance: air conditioner

Recall 11V-222 · Apr 6, 2011 · 6,831 vehicles

Risk. IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.

Problem, fix and repair progress →

–no report yet

Engine and engine cooling

Recall 10V-340 · Jul 27, 2010 · 5,445 vehicles

Risk. A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Problem, fix and repair progress →

–no report yet

Brake lights: switch

Recall 10V-177 · Apr 30, 2010 · 6,548 vehicles

Risk. THE STOP LAMPS MAY NOT PROPERLY INDICATE THAT THE SERVICE BRAKES ARE APPLIED WHICH MAY LEAD TO A CRASH WITHOUT WARNING.

Problem, fix and repair progress →

–no report yet

Body: door

Recall 10V-100 · Mar 16, 2010 · 9,588 vehicles

Risk. MALFUNCTIONING WARNING LIGHTS DURING THE LOADING AND UNLOADING PROCESS COULD PUT THE STUDENTS AT RISK OF INJURY.

Problem, fix and repair progress →

–no report yet

Suspension: rear

Recall 09V-458 · Dec 1, 2009 · 3,739 vehicles

Risk. LOOSE OR MISSING FASTENERS MAY ALLOW THE REAR SUSPENSION TO BECOME MISALIGNED, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

–no report yet

Service brakes, hydraulic

Recall 09V-460 · Dec 1, 2009 · 602 vehicles

Risk. CONTINUED CONTACT BETWEEN THE BRAKE LINE AND THE SURROUNDING COMPONENTS MAY LEAD TO A LOSS OF BRAKE FLUID AND REDUCE BRAKING PERFORMANCE POTENTIALLY RESULTING…

Problem, fix and repair progress →

–no report yet

Body: door

Recall 09V-344 · Sep 2, 2009 · 15,123 vehicles

Risk. SEPARATION OF THE DOOR GLASS WHILE THE VEHICLE IS IN OPERATION COULD CREATE A ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.

Problem, fix and repair progress →

–no report yet

Door: hinge and attachments

Recall 09V-010 · Jan 8, 2009 · 22,206 vehicles

Risk. IT MAY BE POSSIBLE FOR ITEMS SUCH AS DRAWSTRINGS AND STRAPS TO BECOME CAUGHT ON THE HANDRAILS POTENTIALLY LEADING TO INJURY OR DEATH.

Problem, fix and repair progress →

–no report yet

Exterior lighting: brake lights

Recall 08V-602 · Nov 19, 2008 · 15,686 vehicles

Risk. INOPERATIVE BRAKE LAMPS WOULD NOT PROVIDE A SIGNAL TO FOLLOWING DRIVERS THAT THE BRAKES ARE APPLIED AND A CRASH MAY OCCUR.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2009 vs. every other Saf-t-liner C2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner C2 median. How we score

'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
7 investigations

NHTSA defect investigations

Federal investigations that included the 2009 Thomas Built Buses Saf-t-liner C2, and the recalls they led to.

  1. IMPROPER HANDRAIL INSTALLATIONPE08068 · closed Jan 15, 2009
    Led to recall 09V-010
  2. DOOR GLASS DETACHMENTPE09027 · closed Sep 24, 2009
    Led to recall 09V-344
  3. REAR SPRING TRAILING ARM BOLT LOOSEPE09050 · closed Jan 7, 2010
    Led to recall 09V-458
  4. Inoperative 8-Way Warning LampsPE10003 · closed Apr 5, 2010
    Led to recall 10V-100
  5. Stop Lamps IntermittentPE10007 · closed May 23, 2010
    Led to recall 11V-263
  6. Brake Line ChafingPE11032 · closed Jan 30, 2012
    Led to recall 11V-505
  7. Rear Leaf Spring FracturesPE19007 · closed Oct 17, 2023
    No recall
In owners' words

What Saf-t-liner C2 owners report

Recent unknown or other complaints filed with NHTSA, shortened. Personal details are removed.

THIS SCHOOL BUS USES A PLASTIC ELBOW TO CONNECT A COOLANT LINE TO THE REAR HEATER INSIDE THE BUS. THE ELBOW IS CRACKING AND OR FAILING WHICH ALLOWS HOT COOLANT IN THE BUS BODY INCREASING THE RISK OF INJURY TO THE PASSENGERS. THE BUS IS GENERALLY IN MOTION AND THE HEADER ON WHEN THE FAILURE…
Complaint 11171958 · Jan 24, 2019 · 190,664 miles
THIS SCHOOL BUS USES A PLASTIC ELBOW TO CONNECT A COOLANT LINE TO THE REAR HEATER INSIDE THE BUS. THE ELBOW IS CRACKING AND OR FAILING WHICH ALLOWS HOT COOLANT IN THE BUS BODY INCREASING THE RISK OF INJURY TO THE PASSENGERS.. THE BUS IS GENERALLY IN MOTION AND THE HEADER ON WHEN THE FAILURE OCCURS.…
Complaint 11171951 · Jan 24, 2019 · 171,651 miles

Own a 2009 Saf-t-liner C2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.