2023 Thomas Built Buses Saf-t-liner C2Problems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2023 Thomas Built Buses Saf-t-liner C2. It is covered by 12 safety recalls, and for recall 23V-670 the manufacturer reports only 32% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 26, 2024. Updated daily.

Complaints by system

Where the 2023 Thomas Built Buses Saf-t-liner C2 has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

12 recalls

2023 Thomas Built Buses Saf-t-liner C2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

57%repaired · 2026 Q2

Emergency: escape/egress/exit

Recall 24V-478 · Jun 26, 2024 · 162 vehicles · 93 repaired

Risk. An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.

Problem, fix and repair progress →

32%repaired · 2025 Q3

Escape/egress/exit: latching/release system

Recall 23V-670 · Oct 3, 2023 · 173 vehicles · 55 repaired

Risk. An emergency exit door opening unexpectedly can increase the risk of an injury.

Problem, fix and repair progress →

67%repaired · 2025 Q3

Escape/egress/exit: latching/release system

Recall 23V-669 · Oct 3, 2023 · 20,668 vehicles · 13,749 repaired

Risk. An emergency exit door opening unexpectedly can increase the risk of an injury.

Problem, fix and repair progress →

94%repaired · 2025 Q3

Electrical system

Recall 23V-209 · Sep 13, 2023 · 380 vehicles · 357 repaired

Risk. A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.

Problem, fix and repair progress →

Show 8 more recalls
75%repaired · 2025 Q3

Structure: body

Recall 23V-333 · May 9, 2023 · 23,590 vehicles · 17,801 repaired

Risk. A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Problem, fix and repair progress →

40%repaired · 2025 Q2

Linkages: tie rod assembly

Recall 23V-259 · Apr 7, 2023 · 48 vehicles · 19 repaired

Risk. A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

48%repaired · 2025 Q2

Linkages: tie rod assembly

Recall 23V-238 · Apr 4, 2023 · 306 vehicles · 147 repaired

Risk. A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

81%repaired · 2025 Q2

Propulsion system: traction battery

Recall 22V-876 · Nov 23, 2022 · 151 vehicles · 122 repaired

Risk. An unexpected shut down can result in a sudden loss of drive power, increasing the risk of a crash.

Problem, fix and repair progress →

79%repaired · 2024 Q2

Engine: engine control module (ecu/ecm)

Recall 22V-553 · Jul 29, 2022 · 71 vehicles · 56 repaired

Risk. Unexpected engine shut down can increase the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2022 Q4

Emergency: escape/egress/exit

Recall 22V-441 · Jun 22, 2022 · 3 vehicles · 3 repaired

Risk. An insufficient number of emergency exits can delay passengers from exiting the vehicle during an emergency, increasing their risk of injury.

Problem, fix and repair progress →

95%repaired · 2024 Q3

Engine: engine control module (ecu/ecm)

Recall 22V-438 · Jun 20, 2022 · 461 vehicles · 438 repaired

Risk. Unexpected engine shut down can increase the risk of a crash.

Problem, fix and repair progress →

45%repaired · 2024 Q3

Engine: engine control module (ecu/ecm)

Recall 22V-439 · Jun 20, 2022 · 258 vehicles · 115 repaired

Risk. Unexpected engine shut down can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2023 vs. every other Saf-t-liner C2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner C2 median. How we score

'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2023 Saf-t-liner C2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.