Emergency: escape/egress/exitRecall 24V-478 · Thomas Built Buses vehicles

Daimler Trucks North America, LLC recall 24V-478 covers 162 Thomas Built Buses vehicles for a emergency: escape/egress/exit problem, reported to NHTSA on June 26, 2024. The manufacturer's latest report (2026 Q2) shows 57% of affected vehicles repaired.

57%
Vehicles repaired93 of 162 · 2026 Q2
Vehicles affected1622 models
ReportedJun 26, 2024Owners notified Aug 22, 2024
Complaints since0Same system, after the recall

Source: NHTSA recall 24V478000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.

What to do

The fix

Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

57%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2024 Q32026 Q2
2 models

Vehicles in this recall

Built from October 25, 2022 to March 14, 2024. Not every vehicle in these model years is included; check by VIN.