Escape/egress/exit: latching/release systemRecall 23V-669 · Thomas Built Buses vehicles
Daimler Trucks North America, LLC recall 23V-669 covers 20,668 Thomas Built Buses vehicles for a escape/egress/exit: latching/release system problem, reported to NHTSA on October 3, 2023. The manufacturer's latest report (2025 Q3) shows 67% of affected vehicles repaired.
Source: NHTSA recall 23V669000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
The risk
An emergency exit door opening unexpectedly can increase the risk of an injury.
The fix
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
67%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.