2022 Thomas Built Buses Saf-t-liner C2Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2022 Thomas Built Buses Saf-t-liner C2, most often about the lane departure. It is covered by 12 safety recalls, and for recall 23V-670 the manufacturer reports only 32% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 24, 2024. Updated daily.

Complaints by system

Where the 2022 Thomas Built Buses Saf-t-liner C2 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Lane departure10
Visibility10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

12 recalls

2022 Thomas Built Buses Saf-t-liner C2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

58%repaired · 2026 Q2

Other: labels

Recall 24V-555 · Jul 24, 2024 · 27,494 vehicles · 15,921 repaired

Risk. Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.

Problem, fix and repair progress →

32%repaired · 2025 Q3

Escape/egress/exit: latching/release system

Recall 23V-670 · Oct 3, 2023 · 173 vehicles · 55 repaired

Risk. An emergency exit door opening unexpectedly can increase the risk of an injury.

Problem, fix and repair progress →

67%repaired · 2025 Q3

Escape/egress/exit: latching/release system

Recall 23V-669 · Oct 3, 2023 · 20,668 vehicles · 13,749 repaired

Risk. An emergency exit door opening unexpectedly can increase the risk of an injury.

Problem, fix and repair progress →

94%repaired · 2025 Q3

Electrical system

Recall 23V-209 · Sep 13, 2023 · 380 vehicles · 357 repaired

Risk. A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.

Problem, fix and repair progress →

Show 8 more recalls
75%repaired · 2025 Q3

Structure: body

Recall 23V-333 · May 9, 2023 · 23,590 vehicles · 17,801 repaired

Risk. A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Problem, fix and repair progress →

95%repaired · 2024 Q3

Engine: engine control module (ecu/ecm)

Recall 22V-438 · Jun 20, 2022 · 461 vehicles · 438 repaired

Risk. Unexpected engine shut down can increase the risk of a crash.

Problem, fix and repair progress →

78%repaired · 2023 Q4

Accessory: floor mat

Recall 21V-945 · Dec 8, 2021 · 1,218 vehicles · 953 repaired

Risk. A trapped gas pedal will not allow the vehicle to decelerate as expected when the driver lifts their foot from the gas pedal, resulting in unintended…

Problem, fix and repair progress →

52%repaired · 2023 Q3

Linkages: tie rod assembly

Recall 21V-370 · May 19, 2021 · 479 vehicles · 247 repaired

Risk. Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Problem, fix and repair progress →

77%repaired · 2023 Q1

Steering: critical fasteners

Recall 21V-255 · Apr 12, 2021 · 1,252 vehicles · 968 repaired

Risk. A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Problem, fix and repair progress →

88%repaired · 2022 Q4

Disc: caliper

Recall 20V-806 · Dec 21, 2020 · 278 vehicles · 245 repaired

Risk. A dangling tie bar could come in contact with the rotating wheel-end components or damage may occur from the brake parts flexing.

Problem, fix and repair progress →

60%repaired · 2022 Q4

Disc: caliper

Recall 20V-807 · Dec 21, 2020 · 80 vehicles · 48 repaired

Risk. A dangling tie bar could come in contact with the rotating wheel-end components or damage may occur from the brake parts flexing.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2022 vs. every other Saf-t-liner C2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner C2 median. How we score

'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Saf-t-liner C2 owners report

Recent lane departure complaints filed with NHTSA, shortened. Personal details are removed.

This is a preventative complaint. In my opinion, all the Thomas Saf-T-Liner C2 school buses have a serious blind spot due to the location of the driver's side mirrors. When pulling up to an intersection, or stop sign, the driver has to bend forward and backward to see past the mirror for oncoming…
Complaint 11440627 · Nov 16, 2021

Own a 2022 Saf-t-liner C2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.