Steering: critical fastenersRecall 21V-255 · Thomas Built Buses vehicles
Daimler Trucks North America, LLC recall 21V-255 covers 1,252 Thomas Built Buses vehicles for a steering: critical fasteners problem, reported to NHTSA on April 12, 2021. The manufacturer's latest report (2023 Q1) shows 77% of affected vehicles repaired.
Source: NHTSA recall 21V255000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, and Saf-T-Liner HDX school buses. The steering arm and tie rod bolts may have a defective seam that can fracture.
The risk
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
The fix
DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
77%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.