Escape/egress/exit: latching/release systemRecall 23V-670 · 2019–2024 Thomas Built Buses Saf-t-liner C2

Daimler Trucks North America, LLC recall 23V-670 covers 173 2019–2024 Thomas Built Buses Saf-t-liner C2 for a escape/egress/exit: latching/release system problem, reported to NHTSA on October 3, 2023. The manufacturer's latest report (2025 Q3) shows 32% of affected vehicles repaired.

32%
Vehicles repaired55 of 173 · 2025 Q3
Vehicles affected1731 model
ReportedOct 3, 2023Owners notified Dec 1, 2023
Complaints since0Same system, after the recall

Source: NHTSA recall 23V670000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

The risk

An emergency exit door opening unexpectedly can increase the risk of an injury.

What to do

The fix

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

32%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2023 Q42025 Q3
1 model

Vehicles in this recall