2019 Thomas Built Buses Saf-t-liner C2Problems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2019 Thomas Built Buses Saf-t-liner C2. It is covered by 24 safety recalls, and for recall 23V-670 the manufacturer reports only 32% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 24, 2024. Updated daily.

Complaints by system

Where the 2019 Thomas Built Buses Saf-t-liner C2 has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

24 recalls

2019 Thomas Built Buses Saf-t-liner C2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

58%repaired · 2026 Q2

Other: labels

Recall 24V-555 · Jul 24, 2024 · 27,494 vehicles · 15,921 repaired

Risk. Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.

Problem, fix and repair progress →

32%repaired · 2025 Q3

Escape/egress/exit: latching/release system

Recall 23V-670 · Oct 3, 2023 · 173 vehicles · 55 repaired

Risk. An emergency exit door opening unexpectedly can increase the risk of an injury.

Problem, fix and repair progress →

67%repaired · 2025 Q3

Escape/egress/exit: latching/release system

Recall 23V-669 · Oct 3, 2023 · 20,668 vehicles · 13,749 repaired

Risk. An emergency exit door opening unexpectedly can increase the risk of an injury.

Problem, fix and repair progress →

77%repaired · 2022 Q4

Engine

Recall 21V-120 · Feb 25, 2021 · 159 vehicles · 123 repaired

Risk. If safety-related functions such as vehicle braking, stability, speed, and collision avoidance do not function properly, it can increase the risk of a crash.

Problem, fix and repair progress →

Show 20 more recalls
68%repaired · 2022 Q1

Disc: caliper

Recall 20V-126 · Mar 3, 2020 · 581 vehicles · 394 repaired

Risk. Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2022 Q1

Seats

Recall 19V-712 · Oct 4, 2019 · 53,528 vehicles · 34,889 repaired

Risk. The lack of impact absorption increases the risk of injury in the event of a crash.

Problem, fix and repair progress →

91%repaired · 2021 Q3

Automatic transmission: torque converter

Recall 19V-686 · Sep 27, 2019 · 618 vehicles · 562 repaired

Risk. The loose bolts may lead a disabled school bus and result in a school bus evacuation procedure in an uncontrolled traffic situation, increasing the risk of an…

Problem, fix and repair progress →

77%repaired · 2021 Q3

Emergency: escape/egress/exit

Recall 19V-550 · Jul 25, 2019 · 3,080 vehicles · 2,366 repaired

Risk. If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of…

Problem, fix and repair progress →

45%repaired · 2021 Q3

Emergency: escape/egress/exit

Recall 19V-549 · Jul 24, 2019 · 11 vehicles · 5 repaired

Risk. If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of…

Problem, fix and repair progress →

87%repaired · 2021 Q2

Service brakes, air: disc

Recall 19V-444 · Jun 11, 2019 · 11,546 vehicles · 10,057 repaired

Risk. The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be…

Problem, fix and repair progress →

77%repaired · 2021 Q1

Service brakes, air: disc

Recall 19V-368 · May 14, 2019 · 74 vehicles · 57 repaired

Risk. Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.

Problem, fix and repair progress →

71%repaired · 2021 Q1

Hydraulic power assist: hose, piping, and connections

Recall 19V-234 · Mar 25, 2019 · 65 vehicles · 46 repaired

Risk. If the hose separates from the steering gear, there may be a loss of steering assist which could result in a potentially disabled school bus.

Problem, fix and repair progress →

88%repaired · 2021 Q1

Antilock: control unit/module

Recall 19V-138 · Feb 27, 2019 · 259 vehicles · 228 repaired

Risk. The operator may not be aware of the absence of ABS function.

Problem, fix and repair progress →

83%repaired · 2021 Q2

Wiring: fuses and circuit breakers

Recall 18V-930 · Dec 21, 2018 · 5,423 vehicles · 4,479 repaired

Risk. An engine shutdown without the ability to restart increases the risk of a crash.

Problem, fix and repair progress →

68%repaired · 2021 Q2

Wiring: fuses and circuit breakers

Recall 18V-929 · Dec 21, 2018 · 40 vehicles · 27 repaired

Risk. An engine shutdown without the ability to restart increases the risk of a crash.

Problem, fix and repair progress →

63%repaired · 2020 Q4

Steering

Recall 18V-914 · Dec 19, 2018 · 73 vehicles · 46 repaired

Risk. Loose tie rod arm bolts may lead to separation of the tie rod arm, affecting vehicle steering, and increasing the risk of a crash.

Problem, fix and repair progress →

63%repaired · 2021 Q4

Body: roof and pillars

Recall 18V-878 · Dec 10, 2018 · 32 vehicles · 20 repaired

Risk. Improperly applied adhesive may affect the roof header joint strength, which, in the event of a rollover crash, can increase the risk of injury.

Problem, fix and repair progress →

78%repaired · 2021 Q4

Body: roof and pillars

Recall 18V-877 · Dec 10, 2018 · 6,031 vehicles · 4,731 repaired

Risk. Improperly applied adhesive may affect the roof header joint strength, which, in the event of a rollover crash, can increase the risk of injury.

Problem, fix and repair progress →

67%repaired · 2020 Q3

Disc: caliper

Recall 18V-702 · Oct 5, 2018 · 1,532 vehicles · 1,023 repaired

Risk. Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Problem, fix and repair progress →

96%repaired · 2020 Q3

Equipment adaptive/mobility

Recall 18V-560 · Aug 23, 2018 · 84 vehicles · 81 repaired

Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their…

Problem, fix and repair progress →

58%repaired · 2020 Q3

Seats

Recall 18V-561 · Aug 23, 2018 · 33 vehicles · 19 repaired

Risk. In the event of a crash, if the seat detaches from the floor, it can increase the risk of injury.

Problem, fix and repair progress →

54%repaired · 2019 Q4

Disc: caliper

Recall 18V-352 · May 29, 2018 · 2,767 vehicles · 1,489 repaired

Risk. If the brake caliper mounting bolts come loose, braking performance may be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

78%repaired · 2020 Q2

12v/24v/48v battery: cables

Recall 18V-250 · Apr 19, 2018 · 90 vehicles · 70 repaired

Risk. The battery cable rubbing may cause the cable to short circuit, increasing the risk of a fire.

Problem, fix and repair progress →

77%repaired · 2019 Q4

Delivery: hoses, lines/piping, and fittings

Recall 18V-190 · Mar 26, 2018 · 957 vehicles · 738 repaired

Risk. A propane leak in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2019 vs. every other Saf-t-liner C2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner C2 median. How we score

'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2019 Saf-t-liner C2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.