Body: roof and pillarsRecall 18V-878 · 2017–2019 Thomas Built Buses Saf-t-liner C2

Daimler Trucks North America LLC recall 18V-878 covers 32 2017–2019 Thomas Built Buses Saf-t-liner C2 for a body: roof and pillars problem, reported to NHTSA on December 10, 2018. The manufacturer's latest report (2021 Q4) shows 63% of affected vehicles repaired.

63%
Vehicles repaired20 of 32 · 2021 Q4
Vehicles affected321 model
ReportedDec 10, 2018Owners notified Mar 25, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 18V878000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 transit buses. The roof adhesive that supports the roof header may not have been properly applied.

The risk

Improperly applied adhesive may affect the roof header joint strength, which, in the event of a rollover crash, can increase the risk of injury.

What to do

The fix

DTNA will notify owners, and dealers will inspect the placement of the roof header adhesive, and install mechanical fasteners, as necessary, free of charge. DTNA issued and interim notification to owners on February 1, 2019. The recall began March 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-801.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

63%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q12021 Q4
1 model

Vehicles in this recall

Built from June 1, 2016 to June 8, 2018. Not every vehicle in these model years is included; check by VIN.