Automatic transmission: torque converterRecall 19V-686 · 2017–2020 Thomas Built Buses Saf-t-liner C2

Daimler Trucks North America LLC recall 19V-686 covers 618 2017–2020 Thomas Built Buses Saf-t-liner C2 for a automatic transmission: torque converter problem, reported to NHTSA on September 27, 2019. The manufacturer's latest report (2021 Q3) shows 91% of affected vehicles repaired.

91%
Vehicles repaired562 of 618 · 2021 Q3
Vehicles affected6181 model
ReportedSep 27, 2019Owners notified Nov 19, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V686000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Saf-T-Liner C2 school buses equipped with Detroit DD5 engines and Allison transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.

The risk

The loose bolts may lead a disabled school bus and result in a school bus evacuation procedure in an uncontrolled traffic situation, increasing the risk of an injury.

What to do

The fix

DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. The recall began November 19, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-828.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q42021 Q3
1 model

Vehicles in this recall

Built from June 29, 2016 to April 4, 2019. Not every vehicle in these model years is included; check by VIN.